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Have you got a question that you can’t find in our FAQ's? We're always here to help. If you require further Customer Assistance please call our team on 1300 664 965. We're open Monday - Friday (9am - 6pm AEST) and Saturday (9am - 5pm AEST).​​​​​​​

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Customer enquiry

  • If your enquiry is about a gift card you have received please enter your EAID number, which can be found on the back of your card above the barcode. If you can’t find your EAID, please attach a photo of the back of your card to this message. Please do not send us your 16 digit card number.
  • If you have been requested to provide additional documentation,
    please attach here.
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